As generative AI tools continue to flood the legal market, many firms are shifting their focus from adoption to evaluation. Rather than pursuing every new product, firms are increasingly looking for technologies that address specific business needs, protect client data, and deliver measurable value.
In a recent Law360 Pulse article, McCarter & English Chief Information and Innovation Officer Nabil Mughal discussed the firm’s approach to navigating an increasingly crowded legal AI landscape. As firms face overlapping capabilities, evolving vendor offerings, and rapid product development cycles, strategic technology selection is becoming as important as technology adoption itself.
The broader trend is clear: success with legal AI is no longer defined by how many tools a firm has, but by how effectively those tools support lawyers, clients, and business objectives.