Since joining McCarter & English as pro bono director two years ago, Michelle Pallak has helped bring about increases in firmwide pro bono hours (by 3,000 hours annually) and in pro bono-to-billable hours ratio (even as billables increased, according to the firm). The program also has taken up a broader range of cases under Pallak, including immigration detainee asylum matters. And she recently saw through the firm’s creation of a pro bono fellowship to benefit the city of Newark, which includes a full-time attorney position.
What’s your single best piece of advice for handling a crisis?
Focus on what you can control, take ownership of all of it, and move forward.
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